PROPERTY MANAGEMENT

The Red House: we manage your home as if it were our own

Do you want to give in management your property and maximise the revenue? You have come to the right place!

We offer our experience and skills in property management to create an income from your apartment.

We seize the opportunities offered by short-term rentals to maximise profits.

We give your apartment the visibility you dream of and work to ensure a continuous inflow of bookings.

In addition, we manage every aspect of your guests’ stay at your apartment: from check-in to check-out, from assistance to linen change.

Can we do more? Yes. We help you fulfil your wishes by guaranteeing a monthly income.

We don't just rent homes, we sell dreams, and by investing in research and technology, we're able to make our guests' wishes come true, without losing the human touch.

MARCO MALAFANTE

Property management

Property and administration management

Assistance and consultancy during property setup and preparation phase
Management of the municipal and regional procedures for business opening
Collection and payment of tourist tax and management of recurring regulatory obligations
Where appropriate, timely communication of guest data to the state police
Monitoring property conditions and routine maintenance interventions
Generation of detailed periodic reports for property owners
Real-time access of property owners to the booking portal and calendar in order to track progress and earnings
Transparency — a hallmark of our service — ensures clarity in all transactions

Marketing and visibility

Customer behavior analysis and feedback evaluation based on accurate data from our management platform
Marketing strategy aligned with seasonal and city events
Professional social-media management and photo shoots to enhance visual appeal
Customized marketing services for each property
3D virtual tours for a comprehensive showcase of the property

Booking and channel management

Dynamic daily rate management tomaximize revenue
Multilingual online property promotion for improved visibility
Real-time management of guest requests and bookings
Calendar synchronization with leading hospitality portals: Airbnb, Booking, Expedia, and HomeAway

Welcoming and customer service

Prompt communication with guests before their arrival
Coordination of transportation arrangements to the apartment
In-person pick-up and transfer to the apartment
Assistance during check-in with essential information and local recommendations
Detailed briefing on city and apartment rules for a smooth stay
24-hour assistance available throughout the entire stay
Handling of check-out procedures at the end of the stay
Detailed check of the apartment’s state to guarantee optimal conditions and satisfaction

Interior Design Consultation

We transform apartments into elegant, select designer residences, supporting owners through every phase of the project to create spaces designed down to the smallest detail for high-quality short-term rentals.

Our services

Check-in agents and customer relations

Quality control   and maintenance

Webmaster and SEO Marketing and social media

Cleaning team

Laundry services and logistics

Collaborations with professionals

Managing unexpected events is one of the most important aspects of property management. For this reason, Red Lion Services has established agreements over the years with punctual and reliable local professionals: Plumbers, carpenters, electricians, locksmiths, and certified installers for boilers and AC units. Therefore, we are able to resolve any emergency, promptly.

As a result, Red Lion Services supports the mission of Red House: Managing properties for customers who have short stays and need quick and reliable services.